Caliente Hot Glass

Keep it Caliente

FAQ’s for Glass Blowing

Purchase & Scheduling

Are reservations required?

Yes, we require advance booking and payment for our classes & events.

Do you have gift cards?

Yes! 

What if I need to cancel or reschedule?

While your purchase is final, it is possible to reschedule your activity or cancel it for rescheduling at a future date. Your purchase is valid for 1 year from date of purchase. 

Can I get a refund?

We’re unable to offer refunds.  Your purchase however, is valid for 1 year from date of purchase.  Please contact us as soon as you realize you’re unable to attend your scheduled activity.

What if I’m running late?
Please call us! and we may still be able to host your activity. Otherwise if you arrive more than 20 minutes after activity start it will be considered a no-call no-show and you’ll forfeit your purchase.
How long is my Experience?
Most experiences are 1-2 hours in duration.
How many people are there?
Our small group experiences have up to 6 participants.
Is booking online safe?

Yes! We’ve partnered with bookeo.com to provide a secured online booking interface for our glass blowing classes.

Participation

What do I wear?
Closed toed shoes are required for participation. In addition to closed toe shoes, please wear comfortable clothing, preferably cotton or other natural fibers, and bring something to tie back long hair. Avoid overly loose clothing or dangling accessories such as scarves and long necklaces. Shorts & a t-shirt are common attire in studio nearly year round.
Is prior experience necessary?
Negative! Our experiences are designed for those with little to no glass blowing experience.
What’s included?
All of the tools and materials necessary for your class will be provided.
What ages can take a class?

Our experiences are designed for adults with a minimum age of 18.  There is no maximum age, we’ve had spry 90 year-old great-grandmas rock it in the studio!

Am I healthy enough to participate?

In the end, that is up to you to decide, my friend. Glass blowing is an industrial art form and our classes are very active. If you’re concerned about mobility, dexterity, or sight limitations, please notify the studio in advance so we can make accommodations. If you have health concerns, please discuss it with your health professional.

What else is required to participate?
  • All participants, along with their legal guardians if participant is under the age of 18, must sign our liability release to be eligible to participate.
  • Participant and their guests who are disruptive, unsafe, or exhibiting hazardous behaviour may forfeit their reservation and be asked to leave the premises.
What will I get from the class?
Our activities focus on the authentic experience of working with molten glass, which usually results in a beautiful piece of art that you can call your own.  However, there are no guarantees that your piece(s) will come out as intended. It’s possible - though rare - that your piece(s) may not survive the creation & annealing process; should this occur we’ll go over options for you to still have a memento of your experience.

Getting your Piece(s)

Can I take my piece(s) with me?
Unfortunately no, our art form requires the glass to cool or “anneal” onsite for about 24 hours. Your piece(s) will be ready for pick up 2 business days after your class.
Can you ship?
Absolutely! We charge the rate of shipping plus a small fee for the packing materials.
How long will you keep my piece for me?
Unless prior arrangements are made, pieces left over 90 days become property of the studio.  If you’re unable to pick up your piece(s) within that time, please contact us to make arrangements.